Contact ROHO

Our seating specialists are ready to help you find the perfect wheelchair cushion solution for your pressure relief needs.

Email Support

Send us a message and our team will respond within 1-2 business days with expert guidance on cushion selection, sizing, and care.

hello@rohocushionco.com

Product Inquiries

Fill out our detailed contact form below with your specific questions about ROHO cushions, sizing, or technical specifications.

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Browse our complete selection of ROHO wheelchair cushions, specialty seating solutions, covers, and accessories on Amazon.

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ROHO Headquarters

Mailing Address

ROHO Cushion Co.
2847 Innovation Drive
Suite 320
Austin, TX 78758
United States

Customer Service Hours

Monday – Friday: 8:00 AM – 6:00 PM CST
Saturday: 9:00 AM – 3:00 PM CST
Sunday: Closed

Response Times

Email inquiries are typically answered within 1-2 business days. For urgent cushion-related questions, please include “URGENT” in your email subject line.

How We Can Help

Cushion Selection Assistance

Not sure which ROHO cushion is right for your needs? Our specialists can help you choose between High Profile, Low Profile, Quadtro Select, Mosaic, and other models based on your specific pressure relief requirements.

Sizing & Measurements

We’ll guide you through proper cushion sizing to ensure optimal pressure distribution and comfort. Bring your wheelchair measurements or let us walk you through the measuring process.

Technical Support

Get help with cushion inflation, valve maintenance, cover replacement, repair kits, and proper care procedures to maximize the life of your ROHO cushion.

Medicare & Insurance

Questions about Medicare coverage, insurance documentation, or HCPCS codes for ROHO cushions? We can provide the information you need for reimbursement.

Send Us a Message

Complete the form below and a ROHO seating specialist will respond to your inquiry within 1-2 business days.

    Contact Questions

    Our ROHO customer service team typically responds to all email inquiries within 1-2 business days. During peak periods, responses may take up to 3 business days. For urgent cushion-related issues, please mark your email subject line with “URGENT” for priority handling.

    Absolutely. Our seating specialists can guide you through selecting the appropriate ROHO cushion based on your pressure relief needs, wheelchair measurements, activity level, and specific medical requirements. Include details about your situation in the contact form for personalized recommendations.

    Yes, we offer comprehensive sizing support for all ROHO cushions. We’ll help you measure your wheelchair seat dimensions and recommend the correct cushion size to ensure proper fit and maximum pressure distribution. Include your current wheelchair measurements when contacting us for faster assistance.

    ROHO wheelchair cushions and accessories are available through our Amazon storefront. You can browse our complete product line, read specifications, and purchase directly through Amazon’s secure checkout with fast shipping options.

    Our team can provide information about ROHO cushion HCPCS codes, Medicare coverage criteria, and documentation requirements. While we cannot process Medicare claims directly, we’ll supply the technical specifications and product details you need for insurance reimbursement submissions.

    We provide complete technical support for all ROHO cushions including inflation guidance, valve troubleshooting, cover replacement instructions, and maintenance procedures. Contact us with your specific cushion model and the issue you’re experiencing for detailed assistance.

    Explore ROHO Cushions

    Browse our complete selection of wheelchair cushions and seating solutions designed for superior pressure relief and comfort.

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